My friend's friend was in a state. She'd really been looking forward to staying the weekend in one of her favourite hotels but to her great annoyance they'd given her a room in the modern annex instead of the beautiful original building. In no uncertain terms she conveyed her displeasure to the manager, assuring him that she'd booked months ago and specifically asked for a room in the old part of the hotel. The manager hummed and harred and eventually agreed to move her. The only room he had left was a suite so they then proceeded to argue at length about the price.
At last she moved into the suite and, exhausted by the aggravation, she made straight for the minibar and poured a glass of white wine which she downed in one. The aftertaste was unusual. Actually it was disgusting. She smelt the wine which remained in the small bottle. To her horror she realised it was urine. She got on the phone to the manager.
At least she got the suite for free...